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We want to thank all our customers who made our 7th annual User Conference so successful this year.

Below is a summary of the feedback from the attendees who completed our post-conference survey (a list of the people who completed the survey can be found at the bottom of this email). Thanks for attending and thanks for such positive feedback!

Now here are the results of the results of the post-conference survey!

What is your overall opinion of the event?

What is your overall opinion of the event?
Answer Options	Response Percent	Response Count
Outstanding. I received huge value for my investment.	45.5%	25
Great. I received more than expected value for my investment.	50.9%	28
Average. The value I received should cover my investment.	3.6%	2
Poor. I did not get any value for my investment.	0.0%	0

Will you attend our 8th annual Sylectus event next year?

Will you attend our 8th annual Sylectus event next year?
Answer Options	Response Percent	Response Count
Yes	85.5%	47
Maybe	14.5%	8
No	0.0%	0

In your own words, how would you describe the user conference to an alliance member who did not attend?

• This is a no-brainer, can't miss event. Regardless of your company's current financial status, you have to find a way to invest in this event. You won't find any better opportunity to add new clients, build relationships with existing clients and expand your capacity than networking with the people/companies that have already realized such.
• Great networking tool! People do business with people they know. This is a great way to get them to know you and you know them.
• You missed out on a great opportunity to network with your fellow expeditors, and add trucks to your customers by not having to say no to your customer!
• Great way to build business relationships and find out about the up and coming tech enhancements.
• The user conference is the best opportunity to meet a large number of your customers all in one place. It gives you an opportunity to meet face to face with people you will depend on to move your freight and your trucks. It allows you to form strategic alliances that will benefit your future growth. It also allows you to pick up on industry news and changes that you may be unaware of, as well as letting you know what is new in the software, and probably more input into future changes.
• Great chance to network with other key users of the transportation software and build relationships. Opportunity to learn more about the software and the industry in general
• It was an excellent opportunity network with existing partners and to create new partnerships with carriers we would otherwise not know. A tremendous event with the best people in the business.
• Great place to get new contacts
• Great location, good people, the best social networking yet.
• You miss out on building relationships, which does affect your business in a negative way.
• I would tell them that they missed a great opportunity to network with the alliance and also learn what each module would do for their company.
• The conference is beneficial to any company that utilizes the Sylectus platform. The cost is minimal to most conferences, and the ROI is greater, due to the complimentary companies attending.
• It is well worth the time and expense
• Excellent value. The networking with transportation providers has extraordinary benefits.
• You missed out. It was a great venue and the relationships formed there are priceless.
• It is an opportunity to meet individuals and companies that you currently do business with or you hope to do business with in the future. This expands your scope of business services and quality. Finally, the conference is a good way to ensure your company is getting the most out of its relationship with Sylectus.
• You need to go to see for yourself
• Worthwhile.
• A good opportunity to relax and network, away from the office environment
• Outstanding opportunity to meet new customers and reconnect with current partners
• You missed a good conference with a few new faces
• A Group of Dynamic People coming together to make new relationships and to strengthen current ones. Learning and Playing together does this for humans!!!! An old friend, Kevin Kelly, now in heaven, quotes....."The world is run by People who Show Up!!!
• Executive to Executive networking. Excellent meetings in a beautiful setting. Very reasonably priced for the value.
• An informal time away from the office to meet with new colleagues and competitors and reconnect with old ones.
• A great opportunity to remain on top of industry trends and struggles. Also an easy way to touch base with both current and potential customers and gain a better understanding of their needs.
• You need to go!
• A great way to meet alliance members in person
• Well worth your time.
• You're missing out on some great opportunities. By all means, make sure you attend the next one.
• You only have limited opportunities to renew business and personal friendships. Seize the Moment.
• Important can't miss networking event.
• Great opportunity to network with customers and partners. We learn not only about Sylectus features/benefits, but other valuable information as well, such as the state of our industry sector and other valuable information.
• It is a must for networking & business building
• A Great Time , Strengthening existing relationships & creating new ones. Resort , Food & Gatherings Excellent as always.
• It’s a opportunity for you to get to know the people that you work with all year long and it helps when they meet you face to face. You laugh with them, talk potential business opportunities, listen to what other companies are doing to get new ideas.
• You get out of the conference what you want. All the tools are there to receive information, contacts which adds value to any company you just have to use them.
• the information updates and networking are invaluable
• They missed the best sales call of the year for their company.
• If you did not attend...missed opportunities.
• great surroundings, great people
• Was very worthwhile. Stu, Ed and their crew did a great job as usual. Hats off to Sharon as well, she has great taste.
• A missed opportunity to better understand the power/value of the tools the Sylectus systems offers and a missed opportunity to network and discuss new business opportunities and talk to others in the industry about what is working and what is not
• It is a great way to network with both old and new customers/partners/friends.
• The event seemed to encourage even more networking and interaction between companies. Most have struggled in the past year or two but those also seem optimistic and are even rebounding and growing.
• Worthwhile event in which you can strengthen current relationships and build new ones!
• It’s a great event to build a rapport w/ partners in the industry
• This is the expedite industry's annual event. The industry's best small to medium sized expedite carriers attend every year to re-establish alliances, business relationships and friendships. You really are missing out on tremendous opportunities to gain knowledge and business opportunities by not attending.
• Very good opportunity to meet and network with colleagues.
• motivational - reconnect with carrier friends - informative - just a feel good opportunity to mix business with pleasure
• I WISH THAT SOMEHOW EVERY MEMBER OF THE ALLIANCE COULD GATHER AT ONE TIME. UNFORTUNATLY THAT'S PROBABLY NEVER GOING TO HAPPEN, BUT IF AND WHEN THE OPPORTUNITY COMES AROUND, IT IS DEFINITELY WORTH THE INVESTEMENT. I HAVE ALREADY STARTED MAKING MY MONEY BACK WITH BUSINESS THAT HAS BEEN HANDED TO ME SINCE THE MEETING.
• Great way to get things started!
• It is a fantastic way to meet the people you deal with on a daily basis and to meet those potentials that you have not quite dealt with yet. There are so many great carriers in the Alliance.
• A chance to "Sharpen the Saw"...
• You missed out on some great information and the ability to make new contacts that can be useful for your the growth of your business.

In 5 words or less, how would you describe the value you received from this conference?

• New business opportunities.
• Best is yet to come
• very good.
• terrific value
• Will help me grow
• Investment paid back throughout year
• Investing in the future
• PRICELESS....
• relationships.
• Priceless networking and friends made
• Continuous learning value, (CLV)
• Would not have missed
• Networking=key to success
• Great value to me personally
• Technical Training while building relationships
• I made relations, partners and friends
• Priceless......
• Very informative.
• GOOD
• Well worth the money
• great
• BE There or BE Square!!!!...really (Outstanding EVENT!!!!)
• It’s worth twice what you paid.
• Deeper Relationships
• extremely valuable industry based Intel
• Good bang for the buck
• great value with new carriers
• Well worth my money.
• Exceeded already high expectations
• Great return, Minimal investment. PRICELESS!!!!!!!!!!!!!
• It paid for the trip
• Great time with valuable professional networking
• high value
• Priceless
• Peace of Mind
• Full of growth opportunities
• networking helps us tremendously
• Great ROI
• Exceptional value.
• see above
• most fantabulous,,
• It helps us grow our business
• OUTSTANDING
• Opportunity.
• A good experience overall!
• above expectations
• Satisfactory and nice location & meals
• Good value for vendor partner
• reconnect with industry friends - value added to your business
• WORTH EVERY DOLLAR INVESTED
• info-sharing & relationship-building = beyond measurable value
• Very good.
• So good I cannot put a value on it.
• A sound investment...
• Informative and a great building tool.

Please rank the sessions you attended as to the value you received.

Please rank the sessions you attended as to the value you received.
Answer Options	Outstanding	Great	Average	Poor
TEANA social Thursday evening	12	15	2	0
Friday Golf	10	9	2	0
Friday night social	25	26	2	0
Guest speaker Mr. Michael Aun	24	20	9	0
Speed Networking	19	19	2	0
Technology Update (Ed and Rob)	11	16	4	0
Industry Update (Stu)	20	21	5	0
Sunday morning training sessions	7	6	2	0

What is your opinion about the location/amenities/services/features of Amelia Island Plantation near Jacksonville?

What is your opinion about the location/amenities/services/features of Amelia Island Plantation near Jacksonville?
Answer Options	Response Percent	Response Count
Perfect. I would attend a Sylectus event there in the future without hesitation. It had all the features and services I expected.	47.3%	26
Great. It had most of the features and services I expected.	47.3%	26
Adequate. I may or may not go back to a Sylectus event at this location.	5.5%	3
Poor. I would not attend a future Sylectus event at this location.	0.0%	0

Thanks to the following attendees who completed our survey ...

• Michael Moore, Saturn Freight Systems, Inc.
• Mike Johnson, Load One LLC
• Tina LaPorte, Express-1
• Darryl Paxton, Macton Express Ltd
• Jennifer, S-2international LLC
• Steve Norman, Universal Traffic Service, Inc.
• Scott Leis, K-DAC Expedite
• MICHAEL PETTREY, C&M TRANSPORT
• Mike Welch, express-1
• Beth Russell & Brad Tonkin, Lightning Expeditors, LLC
• Spencer Squier, All State Express
• Doug McCuen, Specialty Delivery & Logistics
• Eddie Gooding, ReTrans - Cargo Solutions, LLC
• Scott Stephenson, D&S Logistics, inc
• Kyle Ochs, HeLP Logistics
• Allen Johnston, Prestige Expedite
• Sherri Squier, All State Express
• Charlie Cauble, Little Truck Solutions
• Scott Klever, the expediting co
• Mark McLochlin, Clearwater Logistics
• Jon Bartelt, JCTS
• Harry Zoccoli, The Outbound Group
• Ben Bauman, Bolt Express
• Matt Shatto, Same Day Delivery
• Rochelle Andonian, Progressive Insurance
• Vince Turri, Turri Logistics
• Ken Kapp, Active On Demand
• Peter Haljean, T&K
• Perry Bottke, Transportation Dispatch Institute
• Pat Kennedy, Thompson Emergency Freight
• Jeff Curry, Express-1
• William Gansman, All State Express
• Peter Baerenklau, MP Logistics
• Rick Tolbert, Frate Inc.
• Sonja Calasan, Bullet Express
• Don Lonnemann, Frate, Inc.
• Richard Christel, Ace Logistics
• John Elliott, Load One
• Tina Carlini, Thompson Emergency Freight
• Pat Storms, Walter McDougall International Logistics
• Jay, Tyme-It
• Sandy Stewart, Bolt Express, LLC
• Cal, C&M Transport
• Murray Freeman, Rush Expediting (OHIO)
• Bryan Tumbleson, Express-1
• Erik Sturm, Load 1
• Steven Roy, The Outbound Group
• Angelo Matera, Qualcomm
• Lorri Lord, HeLP Logistics Inc.
• Ronnie Whitefiled, Zipp Express
• Scott Somsel, PT Express/Premier Logistics
• Scott Garchar, FedEx Custom Critical
• Sharon Harding, Active Aero PTM
• Brian Surber- VP, Direct Expediting, LLC
• James Goad, T & K Nationwide Trucking

It just keeps getting better ... and the best is yet to come!